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FAQS

Please see below for our frequently asked questions. If you have any further enquiries, please feel free to contact us! 

Contact Details:
sports@racketsacademy.co.uk

07506 716418

Are parents required to stay?

No, we ask that parents simply drop off and pick up their children at our camps. There is no requirement for you to stay throughout our camps.

What is your cancellation policy?

If you wish to cancel, we ask for 5 days notice before the start date of your chosen camp, in order to issue you a full refund. We are unable to issue refunds for any late cancellations or mid-week cancellations. 

If due to unforeseen circumstances, Rackets Academy are forced to cancel any camp days, you will receive the cost of these missed days in credit; which can be used on future Rackets Academy multi-sports camps. 

What to bring?

Please provide your child with:​

- A large water bottle

- A snack

- A packed lunch (we ask that you do not pack any nut based products please)

- Appropriate clothing for sports activities and the weather that day

Do you go ahead in all weathers?

We are an all-weather camp, so please assume we are going ahead unless you hear otherwise.

Can I book on for individual days?

Yes, individual day bookings are available and there is no minimum number of days required for your child to join us, you can book on for as little as one day at our holiday camps if desired. 

Does my child need previous sports experience?

No, at Rackets Academy, we pride ourselves on catering to all abilities. We welcome complete beginners as well as children with more advanced skillsets. 

Do you offer sibling discounts?

Yes, please purchase our 'Family ticket' for 10% off for siblings.

What experience do your coaches have?

Our coaches hold various sports coaching qualifications, including Level 3 Accredited LTA tennis coach and ICC Academy Level 2 in cricket, as well as extensive experience in coaching football for academies. All of our coaches are DBS checked and vetted. There will always be at least one certified first aid trained member of staff on site. 

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